⇄DragStrategic view ⇄ Technical view

IT MANAGER | DIGITAL TRANSFORMATION | BUSINESS PROCESS IMPROVEMENT & AUTOMATION

Strategy, turned into living systems

IT manager with 15+ years of experience, from feasibility study and requirements to deploying and running operational systems.

Years in IT management
Less water loss with telemetry
Lower equipment cost per station
Subsidiaries served by IT

ABOUT

Know Me More

IT manager with 15+ years of experience across a financial holding, a telecom regulatory company and a water & power utility. I turn business problems into working systems, from feasibility study and requirements analysis to deployment and operation.

Designed and delivered a water-network telemetry system that cut water loss by more than 80% and station equipment cost by 88%. Hands-on experience discovering, digitizing, and redesigning organizational processes: interviewing stakeholders, documenting the current process, automating it, and improving it based on real usage. Also experienced in IT strategy, enterprise architecture, BPMS, CRM and digital transformation.

Full resume

CASE STUDIES · TWO LENSES

One project, two lenses

Read each project as the strategist or the technology lead, or side by side.

Strategic view

Cut water loss and the cost of every station

  • Water loss down by more than 80% within two months of go-live (statistics unit report)
  • Cost per station from 200 to 23 million tomans, 88% lower (2023)
  • Equipment made with a domestic knowledge-based company instead of imports
Water loss down 80%+ in two months; station cost down 88%

Technical view

Telemetry from the field to a phone

  • Flow and pressure monitoring across the network
  • Remote control of electric valves
  • Mobile app for the operations team
  • Telemetry hardware designed and built in-house with the partner

SELECTED WORK

Selected work

Systems that started from a business problem and ended in a measurable result.

Designer & delivery lead1402

Water-network monitoring & telemetry

Flow and pressure monitoring, remote valve control and a mobile app; the equipment was designed and built with a domestic knowledge-based company.

Water loss down 80%+ in two months; station cost down 88%

Designer & owner1389–1396

Online telecom-tower permit system

Discovered the permit process through interviews with technical managers and field engineers, then implemented it as a workflow-based BPMS, replacing a fully paper-based process. Redesigned it after go-live based on real usage: removed unnecessary steps, added missing ones, and brought previously unrecorded steps into the system for the first time.

Operators stopped visiting in person: online submission, automatic routing, real-time status tracking, and status reports they could share with their own management

Designer & integration lead1400–1405

In-house CRM and water & power customer integration

Designed and implemented an in-house CRM and merged two separate water and electricity subscriber applications into one system, with management dashboards.

One system for water and power subscribers: simpler daily work for staff and fewer infrastructure resources

CAREER

My Experience

  1. Dec 2021 – Jul 2026IT ManagerKish Water and Power Company
  2. Nov 2021 – Jun 2024IT Consultant (part-time)Bank Shahr Employees Welfare Fund
  3. Nov 2018 – Nov 2021IT ManagerBank Shahr Employees Welfare Fund
  4. Nov 2010 – Oct 2017IT Manager / IT SupervisorCity Site Sharing Co.
Full history in the resume